Halo Communications » pastel support http://www.halocom.co.za/blog support :: internet :: hardware :: design Thu, 11 Aug 2011 11:41:01 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Remote or Telephonic Technical Support http://www.halocom.co.za/blog/2009/05/12/remote-telephonic-technical-support/?utm_source=rss&utm_medium=rss&utm_campaign=remote-telephonic-technical-support http://www.halocom.co.za/blog/2009/05/12/remote-telephonic-technical-support/#comments Tue, 12 May 2009 12:30:00 +0000 Etienne Munnich http://www.halocom.co.za/blog/?p=148 Halo Communications - Remote technical supportHalo Communications now provides remote or telephonic technical support for MS Office (Outlook, Word and Excel), Softline Pastel Partner Accounting 2009 and Pastel Payroll, Quickbooks, Email, MS Windows XP and Vista.

We also provide remote server (Microsoft Windows Server 2003, Small Business Server and Server 2008) supporting MS Exchange & MS SQL.

Outsource your basic technical support to us to realise the benefits of using remote support or telephonic support:

  • convenience
  • quicker response to your problems
  • cheaper costs that are also now budgeted for

Features:

  • We give you access to our help desk to be able to log trouble tickets and receive responses and updates as they are resolved.
  • Use the latest “easy to install” software to complete remote support sessions.
  • Experienced technical support professionals from various specialties assisting where required.

If we can’t help you remotely we can send a technical support engineer to assist on-site – the cost of the remote support session will be credited against the cost of the onsite consultantion.

From R 87.50 (ex VAT) per user per month including 15 free minutes remote or telephonic support! Contact our team for a free 1 month trial on sales@halocom.co.za or fill in your information below*:

Remote Support
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* for 1 user only per company. Terms & Conditions Apply. E&OE.

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